frequently asked questions

What’s the turn around time  for the implementation?

Our experienced team of professionals ensure a seamless transition for our clients. Our implementation time for level 1 is at an average of 4-8 weeks. This may vary depending on number of units and other aspects such as.

•  Complexity of operations
•  Nature of services requested
•  Reporting structure
•  Bank account opening with our partner ADCB

Data migration, in case of advanced services

I’m interested to subscribe to the platform. What are the next steps?

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Upon sign off, what are the major milestones for implementation?

Month 1
•  Bank A/C Opening
•  Data entry & migration
Month 2
• Training & mentoring
•  Implementing process flow & controls
• System implementation completion
Month 6 – 12
•  New & old systems work simultaneously
•  Process optimization

Are there any pre-requisites for onboarding?

 
•  Establish a dedicated bank account with an approved bank
•  Data consolidation
•  Finalizing the hierarchy of authorization, for approvals & process flow finalization 
•  Internal resource allocation: Cashier & leasing personnel
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